Order Status Codes

Order Status Codes

Preface 

Orders have many status codes/ status that they can exist in , the following information should help identity why / how to continue with handling the order

Status Codes

AF Approval Failure

      Order has failed approval and will be stuck in this stage until action is taken to fix it 
possible reasons 
      1) server connection error to integration
      2) integration failure (Ex payment has failed)

AP Approved

Order is approved orders in this status should only exist for a few minutes at most

AC Awaiting Customs

Order is awaiting customs( used for pre-packaged types like mi ) , this status should only exist for a few moments

BE Bundle Error

Order has failed to package because a bundle item could not be completed.

CL Cancelled

Order is cancelled , return items to the shelf

CO Complete

Order is complete , no further action required.

DB Debug

Order is in a debug status, a member of the IT or management has put this order in this status to look at it later.

IP In Progress

Unused status 

OP Open

Order is open/partially fulfilled.

UF Order Unfilled

Order is unfilled refund is required.

PD Packaged

Order is packaged awaiting Shipment rates

PK Packaging

Unused status

PF Payment Failure

Order could not be payed for(Integration status)

PE Pending

Unused status

PA Pending Approval

Order is pending approval awaiting client to approve the order for shipment(collect funds/generate invoice/ approve shipping costs)

PS Pending Shipment

order is pending out of building scan should only exist for a few hours at most

RP Ready to Pack

Order is ready to pack/ pull from shelf

RE Refund Error

Order could not be refunded(integration status)

SC Scheduled

Unused status

TR Trace Required

Order is lost Trace is required to find this package.

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