Printer issues

Printer issues

Preface

Sometimes printing does not work, use the following guide to help resolve the issue

Errors

1. Shipping Label Printer is not specified please check your settings
2. Fulfillment Label Printer is not specified please check your settings

Printer is not Specified

If the printer is not specified the website will not know where to send the Files, this can be fixed simply by changing the printer options in the settings Page see Settings

Example of Properly setup settings page 

Order page with printer(s) set

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